Washington Privacy Policy

Rev. July 2025

FACTS: What Does Cleveland Street Mortgage, LLC Do With Your Personal Information?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some—but not all—sharing.
Federal law also requires us to tell you how we collect, share, and protect your personal information.
Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

Social Security number and income

Credit history and credit scores

Mortgage rates and payments

Employment information

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Cleveland Street Mortgage, LLC chooses to share; and whether you can limit this sharing.

Reasons We Can Share Your Personal Information Does Cleveland Street Mortgage, LLC Share? Can You Limit This Sharing? For our everyday business purposes – such as to process your transactions, maintain your accounts, respond to court orders and legal investigations, or report to credit bureaus Yes No For our marketing purposes – to offer our products and services to you Yes No For joint marketing with other financial companies No We don’t share For our affiliates’ everyday business purposes – information about your transactions and experiences No We don’t share For our affiliates’ everyday business purposes – information about your creditworthiness No We don’t share For our affiliates to market to you No We don’t share For nonaffiliates to market to you No We don’t share

Questions?

Call 1-855-594-4722 or visit

https://www.clevelandstreet.com (update to actual website if needed)

Who We Are

Who is providing this notice?
Cleveland Street Mortgage, LLC

What We Do

How does Cleveland Street Mortgage, LLC protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards, secured files, and controlled building access.

How does Cleveland Street Mortgage, LLC collect my personal information?

We collect your personal information, for example, when you:

Apply for a loan or provide income details

Share employment or account information

Provide your contact details

We may also collect personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only:

Sharing for affiliates’ everyday business purposes—information about your creditworthiness

Affiliates from using your information to market to you

Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Definitions

Affiliates
Companies related by common ownership or control. They can be financial or non-financial companies.
As of this notice, Cleveland Street Mortgage, LLC does not share with affiliates.

Nonaffiliates
Companies not related by common ownership or control. They can be financial and non-financial companies.
Cleveland Street Mortgage, LLC does not share with nonaffiliates so they can market to you.

Joint Marketing
A formal agreement between nonaffiliated financial companies that jointly market financial products or services to you.
Cleveland Street Mortgage, LLC does not jointly market.

Third-Party Personal Data
Personal data relating to third parties stored in your email or mobile device address book, including names, email addresses, and phone numbers. Third-party services may request permission to access this data.